My ex bought on may for me, and have this scratch, still have box and receipts. Is it possible to go balenciaga store to refund/fix or change the colour or some model? :
Balenciaga Navy Pochette Coated Denim and Leather Small in 2022 | Balenciaga crossbody bag, Leather, Balenciaga
BALENCIAGA Navy Cabas S Canvas Tote Bag Hand Bag 339933 Black Used Japan | eBay
Balenciaga shades Small scratch on one of the... - Depop